Can I get a refund for a tax return filing fee?

If you are requesting a refund of the service fee for a tax return filing through EasyTaxReturns, our Support team will review your request and get back to you. A request is not an approval, and Support will confirm the outcome after review.

If there are any additional details about your request that you would like Support to consider, please include them in your reply. For example, you can describe what happened and when you purchased or attempted to file.

Please do not send your Social Security number, tax documents, passwords, bank-account details, or full payment-card numbers in chat, email, or SMS.

This article is about the service fee for preparing or filing a tax return through us. It is not about a refund of an IRS tax payment or a refund issued by the IRS. For IRS refund status, check the IRS directly.

If you are asking about an extension filing fee instead, see our separate article about refunds for a tax extension purchase.